Conference call

Announce yourself and welcome participants.

l  Good morning/afternoon, this is xx

l  Good afternoon Tom. Thank you for joining us today/Good to have you here.

l  Let’s give Tom/others a few minutes to join.

l  I’d like to mention that we have xx joining us today.

l  Hi, everyone, thank you for waiting. Another meeting ran overtime.

Making small talk

l  How is everyone?

l  How was everyone’s weekend?

l  How’s everyone’s week going?

（插播 small talk技巧）

三个技巧：

1.     夸赞Drop a compliment

l  **You look great today. **

l  You look very refreshed. Did you have a good rest over the weekend? 前面升级版

l  You look great with this shirt! / That is a nice dress! It looks great on you. Where did you get that? / I like your bag/shoes! Very classy.优等，漂亮 Did you just buy it?

l  Great job on the presentation this morning 某某. Everyone was talking about it at the pantry 茶水间just now.

2.从身边事物入手Use a surrounding object as an anchor

l  从演讲者入手: The speaker is doing a great job. I like the section where he talked about the role of innovation in startups. What do you think about that? 

l  从commute入手: I had such a hard time finding the location! It took me about 20 minutes to find the place. What time did you get there?

l  从对方午餐入手: It smells so good, what is that?

l  从菜单入手:I’m thinking between the Salman salad & Crab cake, and I’m not sure which one to pick. They both look so good, don’t they? 

3.介绍自己Introducing yourself

l  I don’t think we’ve been introduced. I’m xx 

l  You must be xx. I’m xx.