Explaining the procedure and clarifying the purpose of the meeting

l  Given the timing today, let’s focus on…

l  The main objective today is…/What we want to achieve today is…

l  This is a working session so please feel free to ask any questions as we go along.

l  Could you all please stay on mute during the presentation?

Dealing with connection problems

l  Could you go on mute if you are not speaking as there is a lot of background noise?

l  I’m sorry. What was that?

l  I’m sorry. I didn’t catch what you said. The line was breaking up.

Asking participants for their opinions

l  Xx, do you have anything to add?

l  Any questions before I move on to the next slide?

l  I have a question about…

l  How will the xx affect xx?

l  I didn’t understand why..

l  Could you clarify the second step in your solution proposal?

Summarizing.

l  Let me just summarize that for everyone.

l  Just so we all understand, can I just clarify a couple of points for everyone?

Ending the call

l  I’ll follow up this conference call with the action items list and I’ll also set up another meeting.

l  Thanks everyone and I’ll speak to you all soon.

l  Thank you to everyone for your contribution today.