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00 | My Not-So-Secret Mission

00 | My Not-So-Secret Mission

Update: 2021-09-15

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Susan Barry started her hospitality career sleeping in her car between parties as an off-premise caterer. Since then, she's worked with hundreds of hotels, restaurants, and other hospitality companies to improve commercial strategy performance, gathering a bevy of wild experiences and crazy stories along the way. Top Floor explores how hospitality businesses can tell their stories, with expert tips and entertaining tales from engaging guests.

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In Channel

346 | Repositioning For Recovery: Hotel conversions to outpace new builds

346 | Repositioning For Recovery: Hotel conversions to outpace new builds

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03 | Ben’s Friends: How a hospitality tastemaker is saving others from addiction

03 | Ben’s Friends: How a hospitality tastemaker is saving others from addiction

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345 | ‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand

345 | ‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand

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02 | Tiny Smiling Faces: Hotelier rebuilds schools, children’s futures in India

02 | Tiny Smiling Faces: Hotelier rebuilds schools, children’s futures in India

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344 | Clean the World: Recycling hotel soap prepares nonprofit to save lives in pandemic

344 | Clean the World: Recycling hotel soap prepares nonprofit to save lives in pandemic

2021-11-0316:45

343 | Take a Cue from Hospitality: Senior living is next big opportunity

343 | Take a Cue from Hospitality: Senior living is next big opportunity

2021-10-2723:59

342 | Live Long and Prosper: Hospitality industry embraces senior living

342 | Live Long and Prosper: Hospitality industry embraces senior living

2021-10-2021:59

341 | One Big Happy: Travel survey reveals how hotels can attract families

341 | One Big Happy: Travel survey reveals how hotels can attract families

2021-10-1321:51

340 | New Glass Ceiling: Industry leaders work to shatter barriers for women hotel owners and investors

340 | New Glass Ceiling: Industry leaders work to shatter barriers for women hotel owners and investors

2021-10-0632:38

03 | Dude, Calm Down

03 | Dude, Calm Down

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339 | Positive Attributes: Hoteliers debate separately pricing amenities and services

339 | Positive Attributes: Hoteliers debate separately pricing amenities and services

2021-09-2928:16

02 | We're NOT Idiots

02 | We're NOT Idiots

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338 | Cybercrime Spree: Hotel industry more vulnerable than ever to hackers

338 | Cybercrime Spree: Hotel industry more vulnerable than ever to hackers

2021-09-2223:32

01 | Gas Station Menu Drop

01 | Gas Station Menu Drop

2021-09-2131:14

00 | My Not-So-Secret Mission

00 | My Not-So-Secret Mission

2021-09-1505:10

337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business

337 | Open-and-Shut Cases: How hoteliers managed decisions to close or stay in business

2021-09-1537:29

336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks

336 | Never Forget: 20 years after 9/11, hotel industry veterans remember the impact of the terrorist attacks

2021-09-0830:52

335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead

335 | ‘Waking Up A Giant’: Armed with fresh data that reveal members’ economic might, AAHOA leaders see new day ahead

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334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising

334 | ‘Unsustainable’ Business Model: Hoteliers turn to courts and legislation to reform franchising

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333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field

333 | ‘We’re Different’: Small franchisers strive to set themselves apart in a post-pandemic playing field

2021-08-1827:38

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00 | My Not-So-Secret Mission

00 | My Not-So-Secret Mission

Susan Barry