003 - New Arrivals
Simon announces a revenue milestone for Snapshooter.io and a new addition to the family.
Dean talks about coping with life events that take priority over SaaS, where to find great ideas for Content Marketing and the poor quality of the official AWS training.
We also talk about when is the right time to start your customer/support documentation and the SEO benefits of doing it early.
As we wrap up the episode we tackle the new Strong Customer Authentication (SCA) which will come in to force as part of the revised Payment Services Directive (PSD2) legislation in the EU.
We discuss if this will affect SaaS subscriptions and what impact it might have if you have metered billing. We'll be taking a deep dive into this in a later episode.
SaaS Reality Links
Simon on Twitter
Automaily.com - Simon’s new product
Snapshooter.io - Simon’s existing SaaS product
Dean on TwitterCloudinsights.app - Dean’s new SaaS
Transistor.fm Podcast hosting - https://ransistor.fm
Stripe payments Processing - https://stripe.com
Free AWS Training - https://www.aws.training/
Helpscout - https://www.helpscout.com/
Crisp Chat - https://crisp.chat/?track=SW43UHtHtE
Strong Customer Authentication Linkshttps://en.wikipedia.org/wiki/Payment_Services_Directive
Intro music by Joseph McDade - https://josephmcdade.com/music
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