In our Hot Topic this week we have Troy Anderson, Director of Mortgage & Lending Solution Sales @ Finastra to discuss whether financial institutions are becoming more of a one-stop-shop for mortgages and why!

And as far as all of Finastra's technology components whether it's, the customer experience when they're not even a customer yet all the way through, managing that through the core process with their solution. But as far as the LOS goes they are focusing on their mortgage bot which is end-to-end. And this is really their thoughts around, the end-to-end piece, as it stands with working for componentized platforms in the past, where you have multiple integrations, that fingers could be pointed. So as far as the five things to consider as far as the end-to-end option goes the real value. And VALUE is brought up a lot because feature functions ultimately result in some type of value. Some of them don't, some of them might just be widgets that may demo well. And you're like, this is great, but it really doesn't provide that much value. And they have seen that when they have been doing demonstrations, they wouldn't really focus on that too much, it might be cool, but it doesn't have as much value as some of these other things. So the end-to-end process value there is basically one vendor and one support path and what that amounts to is efficiency results!

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