#040 Customer-Driven Products: How Brett Kopf built “Slack for Schools” and launched Omella
Description
Topics:
(7:11 ) - Brett’s earliest memories of his strengths
(9:58 ) - Understanding different skills and abilities
(13:36 ) - Brett’s early career
(18:08 ) - What was the moment of conception for Remind?
(26:03 ) - What were some pivotal moments early on?
(30:08 ) - How much did Twilio aid your growth?
(31:18 ) - What role did investor selection play into the success of Remind?
(35:00 ) - Transitioning into Omella
(44:18 ) - How many customers did you talk to before building the product?
(45:11 ) - What’s the process of building conviction in your product?
(50:38 ) - How much wider is the purview of Omella than Remind in terms of the market it helps?
(55:11 ) - Thoughts on distribution, engagement and retention
(1:01:15 ) - How has the founder experience compared with your second company vs. the first?
(1:03:38 ) - How does leverage fit into structuring Omella?
(1:08:23 ) - What are the most common mental models you use to make decisions?
(1:12:50 ) - Do you find people to be overthinking while building a product?
(1:14:13 ) - Where would you like Omella to be in the next 5-10 years?
(1:15:09 ) - How do you ensure you can keep a small high-performance team rather than solve problems via headcount?
(1:16:16 ) - How often do customers that you interact with become evangelists for Omella?
Links:
Brett Kopf on Twitter and LinkedIn
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