057: When Your Whizz-bang Amazing Document Management System Hasn't Aged Well.
Update: 2021-05-11
Description
In part two of our series on replacing state legacy systems, Paul Gorman, a former CIO for two state agencies, is joined once again with Terri Jones who has previously directed IT efforts for a large housing finance and community development agency and currently serves as an Enterprise Advisor at Hyland Software. Together, Paul and Terri continue the conversation of replacing legacy systems with a focus on legacy document management systems (DMS).
Listen in as Paul and Terri discuss what governments can do when your “whizz-bang” amazing document system hasn't aged well, including:
- Pain points that prompt replacement
- Reasons to replace a document legacy system
- Replacement roadmap
- The 5 stages of going paperless
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