This is the second part of a very careful, thoughtful, intentional, and reflective conversation about trust.

Recorded 2/10/23, includes:

• Todd is nervous!


• Aaron is getting busy


• Achieving instead of merely creating activity


• Todd’s word of the year and starting to say “no” to things


• Aaron hasn’t missed a Mission Networking session


• “You don’t know it because it will come back to you, you do it because it’s right”


• Helping others to help yourself to help others to help yourself to help…


• Education as the metaprofession


• It’s important to keep your WHY


• Attractive in the abundant sense


• Collective reevaluation of the concept of retirement


• The pandemic was a seismic shift for the workplace


• The pandemic as a laboratory for human behavior


• The human condition and Aaron’s 2 -rations, comfort zones, and fear


• New opportunities for Todd


• The universal shape of our conversation


• It’s important to share our message


• “I’ll drop your name anywhere”


• Update on Todd’s family


• How do you know when trust is absent or deficient?


• Culture and trust are tied together through communication


• It always comes down to communication


• You can’t ever communicate too well or build too much trust


• Thoughts from Patrick Lencioni


• Is it possible to communicate and not build trust?


• Automation, AI, canned messages, and trust


• Efficiency and trust


• Looking at communication like Sherlock Holmes


• Communication is inevitable - is it building trust?


• Not acting on your values negates them


• What do you have to put your time into so that people trust you more?


• Trust and personality styles


• It’s just a birthday greeting…


• The simplest and most profound question any of us must answer


• Praying by rote vs. spontaneity


• The little things affect trust


• Integrity is doing the right thing when no one is watching


• Trust comes from authenticity


• What is this thing that generates trust?


• People have a sense of authenticity, and trust is built through this


• The distaste of overpromising, and creating trust through humility


• Authenticity and standardization: building trust at scale


• Marketing vs. internal communication


• Building trust through SOPs and reliability


• “I don’t know those people at all”


• Generic is not the same thing as inauthentic


• Authentic vs. personal


• “We are SEEKING trust”


• Vulnerability and integrity


• “Even their thank you reply notes are canned!!!”


• “I know who you are”


• Trust and corporate hierarchies


• Trust is about knowing the WHY


• Trust and economics in small businesses vs. large organizations


• You can’t forget where you came from


• Willing the best for the other - servant leadership


• Can relationships ever be truly balanced?


• Trust can always be improved, but never perfected - the sublimated absurdity of the ideal of imperfectability


• Many ways to play with words!


• A recipe for trust

Bonus morsels:

• Wagner, alliteration, the fat lady with the horns


• Love to connect!
  

Learn more about Todd at ⁠⁠https://toddkuckkahn.com/⁠⁠, on ⁠⁠Facebook⁠⁠, or ⁠⁠LinkedIn⁠⁠

Learn more about Aaron at ⁠⁠https://aaronjmarx.com/⁠⁠, on ⁠⁠Facebook⁠⁠, or ⁠⁠LinkedIn⁠