Do you think of “process” as boring, rigid, or suffocating? In this episode of Bad Boss Confessional, host Beth Fahey sits down with Lisa Gonzalez, EOS Implementer, lawyer-turned-entrepreneur, and co-author of Process: How Discipline and Consistency Will Set You and Your Business Free. Lisa shares her most cringeworthy leadership moment of secretly creating a six-inch binder of hyper-detailed processes that her team ignored, a project fueled by fear and perfectionism. She reveals the painful lessons behind costly missteps, why buy-in matters more than binders, and how compassion and progress over perfection can transform leadership.

 

Chapters

00:00 Introducing Lisa Gonzalez
04:09 The Cost of Lacking Process
09:46 Compassion, Perfection, and Process
14:32 Getting Processes Followed by All
22:58 Personal Process Challenges & Wisdom
 

About:
Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association.

 

Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.
 
Show Links
For more information about Beth Fahey follow the links below.
Website: www.eosworldwide.com/beth-fahey 
Facebook: www.facebook.com/BethFaheyEOS
Instagram: www.instagram.com/bethfaheyeos/
TikTok: www.tiktok.com/@bethfaheyeos
LinkedIn: www.linkedin.com/in/bethfahey/
Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional
Beth's Youtube: https://www.youtube.com/@bethfaheyeos

 

Guest Links:
Website: Website: https://www.lisagonzalez.com. 
Email: lisa.gonzalez@eosworldwide.com (paola.machuca1@eosworldwide.com for coordination please) 

• If you want to dive deeper into turning from Doer to Leader, check out Lisa's OPS leadership peer group at lisagonzalez.com/process-success-cohort

 

Thanks to our Sponsors
A big thank you to our amazing sponsors for making this episode possible:

 

Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies.

 

Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.