DiscoverBuilding Better Cultures138 | Mind The Gap Research: Insights on Organisational Culture | Sadhbh O'Flaherty & Scott McInnes
138 | Mind The Gap Research: Insights on Organisational Culture | Sadhbh O'Flaherty & Scott McInnes

138 | Mind The Gap Research: Insights on Organisational Culture | Sadhbh O'Flaherty & Scott McInnes

Update: 2025-10-09
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SUMMARY
In this episode of the Building Better Cultures podcast,
Sadhbh O'Flaherty takes over the mic to interview Scott McInnes about his recent research titled 'Mind the Gap.' The research explores the cultural challenges organisations face today, particularly through the lens of Chief People Officers (CPOs) in Ireland.

The conversation delves into the motivations behind the research, key findings, and actionable insights for organisations looking to improve their culture. Key themes include leadership skill and will, the role of managers, the importance of learning and development, accountability for values, and the challenge of disconnection in the workplace. Scott emphasises the need for intentionality in creating a strong organisational culture that aligns with business strategies. 


Mind The Gap Research: http://bit.ly/4gXtNp2 

 

TAKEAWAYS

  • Connection among HR leaders is crucial. 

  • Understanding culture challenges requires frontline insights. 

  • Leaders set the tone for organisational culture. 

  • Everyone in the organization owns the culture. 

  • Managers play a key role in translating values to teams. 

  • Learning should be prioritized beyond formal courses. 

  • Accountability for values strengthens organisational culture. 

  • Feedback is essential for personal and professional growth. 

  • Intentionality is key in fostering workplace connections. 

  • Culture impacts business outcomes significantly. 

 

CHAPTERS
00:00 Introduction to the Podcast and Research 
02:02 The Motivation Behind the Research 
04:28 Leadership Skill and Will 
06:55 The Manager Factor 
10:54 Skills for Today and Tomorrow 
15:09 Accountability for Values 
20:54 The Challenge of Disconnection 
27:22 Surprises from the Research 
29:18 Connecting Themes to Business Outcomes 
32:34 Actionable Steps for Organisations 

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138 | Mind The Gap Research: Insights on Organisational Culture | Sadhbh O'Flaherty & Scott McInnes

138 | Mind The Gap Research: Insights on Organisational Culture | Sadhbh O'Flaherty & Scott McInnes