#30: How to Structure and Apply Cognitive Biases to Improve User Metrics with Angèle Lenglemetz (Product @ Cleo AI, ex-Wise)

#29 Bridging CRM & Data: Measuring Impact, ROI on your CRM Investment, Avoiding Pitfalls, and Building a Smarter Retention Strategy with Dr. Tim Wiegels (ex-VP Data at FreeNow)

#28:Challenges of lifecycle marketing, the significance of personalization, and strategies for maximizing impact while minimizing effort with Sundar Swaminathan (ExperiMENTAL, ex-Uber)

#32: What can brands learn from Content creators? Engaging at scale, building loyalty through content with Ines Lee (Founder @ Seni Studios)

#31: Building an AI Data Engineer for Lifecycle Marketers - What Can an AI Data Agent Actually Do for Lifecycle Marketing - Ishan Rakshit (Co-founder @ Sortment | Forbes 30u30)

#27: Mastering User Retention Playbook with Google's NotebookLM Audio Overview

#26: Insights on monetising subscriptions, Importance of focusing on fundamentals, Experimentation mistakes & more with ex-Growth Lead at Codeacademy - Daniel Layfield (Founder @ Subscription Index)

#25: How to make reporting work for CRM teams. The Importance of regular check-ins & sharing of results. Connecting business outcomes with CRM campaigns with Giulia Penna (Director of Growth @ Clue)

#23: Allison Bryant - Senior Lifecycle Manager at 10 percent Happier: Scaling up from a 1-person CRM team - experiences with prioritisation, setting expectations and proving impact.

#22: Janet Mao (Senior Product Manager) - A Product Manager's confessions, challenges, learnings & observations collaborating with a CRM team to drive business objectives.

#21: Annalize van Deijl (Head of CRM at Mr. D Foods) How do you get into CRM, why is it so hard to develop and hire CRM talent? The role of data, tech, ops, user psychology, strategic CRM thinking

#20: Monetisation for subscription apps, using ML & Al for innovation & monetisation, building a subscription package with Lana Dubinsky (Product Advisor)

#19: Recipe for CRM transformation projects, how to train and build a CRM team, driving business growth through lifecycle marketing, and more with Emmanuelle Arrault (VP of CRM at Deezer)

#17: Misconceptions about CRM & Lifecycle Marketing with Nina Pollex (Senior Director of CRM at Paramount)

#16: Accelerating CRM and customer data projects: faster time-to-value & better business outcomes - lessons from Thierry Sequeira (CEO of Massive Rocket, leading global Braze Consultancy.

#15: Insights that subscription app developers should focus on, how to get to key insights for your business without the fuss with Dara Hizveren (Chief Builder at Madduck Insights)

#14: Journey from Junior to Head of CRM Europe, CRM training & mentorship, CRM onboarding & rebranding projects at Delivery Hero with Tobias Lüder (Head of CRM, Europe at Delivery Hero)

#13 CRM for fintech - Building trust with users, team setup, challenges & opportunities with Andrei Dinca (CRM Lead @ Wise)

#12: The guide to subscription management and growth for mobile apps with Michael (CEO @ Qonversion IO)

#11: Evolution of CRM & its transition to being a Product function with Roma Sieradzka (Head of CRM @ Lovoo)