140: Lisa Thomas | Motability Operations

Update: 2025-11-12

Description

Did you know that 1 in 4 EVs currently bought are for Motability Operations? Neither did Paul Kirby! Join Paul and John (aka W.C.) as they sit down with Lisa Thomas—Chief Marketing Officer at Motability Operations—the organisation behind the life‑changing Motability Scheme.

Lisa shares the incredible story of how Motability Operations supports over 800,000 drivers across the UK, providing affordable, accessible vehicles that unlock freedom, independence, and opportunity. From drive‑from‑wheelchair vans to pioneering EV adoption for disabled users, Lisa explains how the scheme is transforming lives while driving the transition to zero‑emission transport.

Topics include:

The life‑changing impact of the Motability Scheme for people and their families

Overcoming public misconceptions and addressing the tiny fraction of misuse cases

Leading the EV transition with 100,000+ electric vehicles already on fleet

Innovative accessibility projects like cross‑pavement charging and the Evita concept vehicle

Lisa’s personal journey through creative leadership, marketing, and purpose‑driven work

Why empathy, partnership, and community are at the heart of Motability Operations

From emotional customer stories to future‑facing EV strategy, this conversation shines a light on one of the UK’s most impactful and forward‑thinking organisations.

Lisa Thomas

https://www.linkedin.com/in/lisa-thomas-2858598

Motability Operations

https://www.mo.co.uk

(Discussed) eVITA concept vehicle

https://callumdesigns.com/motability-evita

(Discussed) Motability Scheme Live

https://motabilityschemelive.co.uk

(Discussed) Kia PB5

https://www.kia.com/uk/pbv/premiere/