17. Don't let tech sabotage your client experience
Description
Whether you’ve overcomplicated your delivery systems or skipped over them completely — both can hurt your client experience.
Confused or overwhelmed clients are less likely to show up, less likely to get results, and less likely to leave glowing testimonials...
In this episode, we’re digging into how to match your tech tools to your offer features — so you can deliver your course, program, or service clearly, simply, and effectively.
You’ll learn:
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Common offer features and the exact tools that support them — from coaching calls to private podcasts
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Why automation isn’t always the answer (and when to keep it personal)
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How to keep things simple without sacrificing professionalism — especially for higher-ticket programs
This is a real peek behind the scenes of how we do things inside the Digital Launch Club — where clarity meets execution, and ideas turn into action.
Want expert strategy and tech support in your business every week for 52 weeks without the hefty retainer fee?
Join the Digital Launch Club Today - a micro-retainer with a membership flair.
Limited to 10 members.
Watch the video walkthrough: https://youtu.be/Yn0GxDiOG5c
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The Digital Launch Club is now open for new members!
Get strategy/co-working calls, implementation support, and access to our community where I answer questions within 24-48 hours.
Book a 30-minute discovery call: https://tidycal.com/lacey1/30-minute-meeting
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