18. Why Onboarding Is the Secret to Retention and ROI
Description
Hiring doesn’t end when the offer letter is signed, it begins with onboarding. In this episode of Hire Power, we break down why onboarding is not a “nice to have” but the launchpad for every new hire’s success.
I share a story from my time in global consulting, where one small change in onboarding practices dropped turnover from double digits to single digits. And joining me is Laura Poepping of Plum Coaching and HR Consulting, who brings her expertise and practical best practices for building an onboarding experience that truly works.
In this episode:
- Why onboarding is just as critical as recruiting in the hiring process
- The hidden costs of weak or rushed onboarding (and how to avoid them)
- Simple steps every leader can take to make new hires feel valued from day one
- The ROI of investing in a structured, personalized onboarding process
- How leaders—not just HR—set the tone for culture and retention
Whether you’re running a small business or leading a large team, this episode will change the way you think about onboarding—and show you how to turn it into a powerful tool for engagement, performance, and retention.
Connect with Laura: https://www.linkedin.com/in/lorapoepping/
💬 Connect with Kim: linkedin.com/in/frostkim
🌐 Learn more: frostconnections.com
United States
