197: Building a Property Management Legacy: Taylor Haas's Journey
Description
Welcome Closers!
In this insightful episode of the Profitable Property Management Podcast, Jordan interviews Taylor Haas, the current Director of Operations at leading property management company Colorado Realty & Property Management. Taylor shares her journey from starting as a receptionist to climbing the ranks to a top leadership position, overcoming challenges, and driving innovation and growth within the company.
00:00:06 Introduction of Taylor Haas
00:00:25 Taylor's transition from receptionist to Director of Operations
00:01:33 Overcoming nepotism and earning her role
00:03:18 The secret behind the company's success
00:05:06 Daily responsibilities and innovation in operations
00:06:15 Communication and empathy as core policies
00:09:03 Handling staff feedback and improving processes
00:11:04 Performance reviews and maintaining high standards
00:13:01 Addressing noncompliance and nonperformance
00:15:34 Market dynamics and adjusting business strategies
00:19:34 Future aspirations for the business and personal growth
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