DiscoverFrictionless Growth Marketing205. General Market Strategies Are Hurting Your Brand Growth. What Smart Brands Are Doing Instead (feat. Myles Worthington)
205. General Market Strategies Are Hurting Your Brand Growth. What Smart Brands Are Doing Instead (feat. Myles Worthington)

205. General Market Strategies Are Hurting Your Brand Growth. What Smart Brands Are Doing Instead (feat. Myles Worthington)

Update: 2026-03-05
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General market marketing is limiting your brand growth. Here's what the data actually shows—and what smart brands are doing instead.


Myles Worthington (CEO, WORTHI; former Netflix Head of Global Audiences) breaks down why identity-based customer segmentation drives better conversion rates and sustainable growth than traditional mass marketing approaches.


In this growth marketing strategy session, discover:



  • The mosaic vs. melting pot framework: why preserving customer identity increases market reach

  • How to build marketing infrastructure (not one-off campaigns) for customer loyalty

  • Real examples: Netflix's Con Todo, Bumble's Love Letters to Black Women, Google's Gemini strategy

  • Why $7 trillion in buying power goes untapped with general market strategies

  • The authenticity equation: customer intimacy + cultural fluency = brand growth


If you're a CMO or growth marketer looking to improve customer acquisition and conversion rate optimization through better customer segmentation—this episode delivers the playbook.




What's slowing your brand's growth? Take the quiz: www.frictionlessgrowthlab.com/quiz


Find Myles: worthi.com


Myles on LinkedIn: https://www.linkedin.com/in/mylestw/

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205. General Market Strategies Are Hurting Your Brand Growth. What Smart Brands Are Doing Instead (feat. Myles Worthington)

205. General Market Strategies Are Hurting Your Brand Growth. What Smart Brands Are Doing Instead (feat. Myles Worthington)

Sonia Thompson | Inclusive Growth & Customer Experience Strategist