Episode 29 is live… and let us tell you, it is a vibe.

This week on The Secret Serviced Podcast, we chat about life at Sefton Place in all its muddy, windswept, heater-dragging, beanbag-with-no-beans glory — and Mark digs his heels in on his ongoing refusal to wear slippers (pray for him).

But it is not all cold floors and camp chairs. We also dive into:

✨ Our latest battle with planning bureaucracy and biodiversity net gain

🌳 Why we are passionately pursuing a nature-forward hotel model

🏡 Direct booking strategy, loyalty ideas, and a big revenue management reset

🌊 Huge momentum with Shetland Stays (including Sumburgh Lighthouse!)

🧹 How our Quality in Tourism virtual inspection went — and why checklists really matter

🎄 Prepping for the village Christmas event and meeting more of our new community

It is cosy chaos, business strategy, and behind-the-scenes realness all rolled into one.

Listen now on Spotify & Apple Podcasts — and if you enjoy it, leaving a quick review would mean the world.

#SecretServicedPodcast #HospitalityLife #AparthotelJourney #ServicedAccommodation #ShetlandStays #SeftonPlace #BehindTheBusiness #UKHospitality

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