In this BNI Southeast Tennessee podcast episode, hosts Michael Crosa and Elaine Zambos discuss what a Member Relations Specialist does in a BNI group. They recorded the episode at Wavelength Space in downtown Chattanooga. Michael and Elaine explain that this job is about helping with problems or misunderstandings between members. Elaine shares how they handle complaints, including the need to write them down, and says most problems happen because people don’t understand each other or have different expectations. They also talk about how the specialist works to stop problems before they happen and helps everyone communicate better. This role is super important for keeping the group running smoothly and following the rules.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.