33 | The Emotional Intelligence Gap: The Power of Emotional Literacy at Work w/ Lori Woodley-Langendorff
Description
In this episode of The Workplace Therapy Podcast by Unity & Company, host Scott Arrieta sits down with Lori Woodley Langendorff, thought leader, author, and co-founder of All It Takes, to explore how emotional literacy isn’t just for classrooms—it’s the missing ingredient in today’s workplaces.
Drawing from her book SEL Muscle Mastery, Lori shares a practical framework for developing six “emotional muscles” that strengthen collaboration, accountability, and resilience:
Quit Taking It Personally (Resilience)
Speak from “I” (Ownership)
Ask vs. Tell (Collaboration)
Authentic Connection
Curiosity over Judgment (Agility)
Walk the Talk (Integrity)
Together, Scott and Lori unpack why organizations continue to deprioritize emotional intelligence—even when the science proves its value—and how leaders can start integrating these skills to create cultures that heal, not harm. From distinguishing between serving and saving to mastering the Notice–Choose–Act framework, this episode offers tangible ways to build stronger, more human workplaces.
Whether you’re a CEO, manager, or educator, this conversation is a masterclass in leading with empathy, resilience, and integrity.
🎧 Listen now to learn how to flex your SEL muscles and create a workplace where people thrive—not just survive.
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