38: Creating a Customer Experience
Join Wendy Norman of Apt B Photography and Bobbi as they deep dive into creating a customer experience--- (and lots more!) in part one of a two part interview. From Wendy's thoughts on staying in her lane, enneagram types, pricing, and the client experience, this episode is a winner!
Wendy is the owner of Apt. B Photography, a whimsical + heart-centered wedding photography company based in Savannah, GA. She’s an Enneagram 4 who spends most of her free time snuggling her pug Winston, doing CrossFit, or buying yet another pair of Rifle Paper Co. Keds.
Over the last 10 years as a photographer, she's learned that being a photographer is about more than just taking good photos - it’s about creating a joy-filled, easy experience for everyone in front of her camera! So whether she is making you laugh during a chaotic moment on your wedding day, getting down in the sand to play with your kids during a family shoot, or dancing behind the camera to make you giggle, or sending you surprise snail mail - it’s ALL part of a magical photography experience.
In addition to serving her photography clients, Wendy loves to mentor small business owners through one-on-one coaching, group workshops, and co-leading her local Tuesday’s Together chapter.
"Photography is a luxury, but you get what you pay for."
Apartment B Photography
In This Episode:
Theresa Earnest Social
Savannah Wedding Vendors