#39: Helen Turnbull - The Unchallenged Brain is not Worth Trusting
Description
How do we react when others’ deeply held values offend us?
How does inclusivity strengthen an organization?
Are you willing to accept or embrace a new reality?
These and other intriguing questions are addressed when Global inclusion expert Dr. Helen Turnbull joins The Rabbi and the Shrink.
http://www.humanfacets.com/
https://www.linkedin.com/in/dr-helen-turnbull/
1:30 How does inclusivity strengthen an organization?
We can be privileged and excluded at the same time
4:00 What are D, E, and I?
Diversity: who we are
Inclusion: how we are treated
Do differences divide: why can’t we just treat each other as individuals?
Companies often hire for diversity and manage for similarity, which is self-defeating
We can learn about our unconscious biases but we can’t eliminate them
Sometimes we surprise ourselves with our own prejudices
Are we making eye contact with some people and not others
10:00 Do I have the will to compensate for my unconscious biases?
Am I willing to let others help hold me accountable?
Different perspectives bring us closer to the truth
Our brains are naturally lazy and take shortcuts to the familiar and comfortable
How do you draw a cup and saucer?
The limitations of pattern recognition
15:00 Experiential teaching promotes learning and awareness
Give people time to think and discover their own epiphanies
18:00 What does it mean to be labelled?
The goal of diversity is to bring us together but the outcome often drives us apart
The need of creating a culture of respect
Leaders have responsibility to set the example that defines the environment
24:00 Make sure every person present is invited to speak without interruption
Begin to build community and trust
Are some people looking for reasons to be offended?
How do we react when others’ deeply held values offend us?
Sometimes we need to get out ego out of the way
Turn the case around: is your reaction the same?
Sometimes we can bend our rules to show respect for others
Use humor to defuse tension
36:00 Will people accept or embrace a new reality?
Inclusion takes more work than we think
What’s in it for us?
Research shows that diverse groups make better decisions
41:30 Word of the day: fulminate
To protest vehemently or explode
When we are challenged, our reflex might be to lash out explosively
Being moderate really means to moderate our behavior
Give the benefit of the doubt and presume positive intent
Expect more from ourselves and a little less from others