DiscoverInnovation Roundtable Insights45. Making ABB Able to Work Iteratively and Emphasize Customer Needs
45. Making ABB Able to Work Iteratively and Emphasize Customer Needs

45. Making ABB Able to Work Iteratively and Emphasize Customer Needs

Update: 2019-08-06
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Tim Scanlon, Group Vice President Customer Experience & Innovation at ABB, sat down with us to share his view of how to best approach customer needs and integrate these insights into product development. Scanlon also outlines how agile methods can co-exist with more rigid waterfall processes, as well as where design thinking can be an effective method to employ.

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45. Making ABB Able to Work Iteratively and Emphasize Customer Needs

45. Making ABB Able to Work Iteratively and Emphasize Customer Needs

Tim Scanlon, ABB