5: How to unlock urgent care intelligence – soft and data – to relieve pressures

Update: 2024-01-03

Description

Dive into the latest episode of Inside MLCSU as we unravel the intriguing world of the Urgent Care Intelligence Centre (UCIC).

This podcast explores the unique role of the UCIC in providing a comprehensive view of urgent care services in Birmingham and Solihull.

The UCIC team, with diverse professional backgrounds, tap into both soft intelligence and hard emergency care data to offer holistic insights and support decision-makers in acute trusts.

Emphasising the human element of urgent care wards and acting as a critical friend to clinical directors, the UCIC utilises localised knowledge to predict trends, identify patterns, and provide vital support, in a model easily replicable across wider geographies.

Find out more about our nursing and urgent care support: https://www.midlandsandlancashirecsu.nhs.uk/our-expertise/nursing-and-urgent-care/