DiscoverThe Knowledge Project with Shane Parrish#57 Sheila Heen: Decoding Difficult Conversations
#57 Sheila Heen: Decoding Difficult Conversations

#57 Sheila Heen: Decoding Difficult Conversations

Update: 2019-05-1538
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Sheila Heen, two time NY Times best selling author, consultant, and lecturer at Harvard Law School, makes the tough talks easier by breaking down the three layers that make up every difficult conversation

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#57 Sheila Heen: Decoding Difficult Conversations

#57 Sheila Heen: Decoding Difficult Conversations