Listen Top Shows Blog

6. How I reduced my no show rate from 50% to less than 5% in 12 months

6. How I reduced my no show rate from 50% to less than 5% in 12 months

Update: 2024-03-25

Share

Description

In this episode, I share with you my journey from having a clinic no show rate of 50% and reducing it to less than 5% in only 12 months. There are 3 main things that helped me achieve this and I now teach this to other dietitians and nutrition coacheswho report similar results of enhanced retention, better client outcomes and more confidence in their effectiveness as dietitians or nutrition coaches.

Comments

In Channel

19. Reasons you're dreading your client sessions

19. Reasons you're dreading your client sessions

2025-09-1018:16

18. How a repeatable counselling framework creates higher client retention

18. How a repeatable counselling framework creates higher client retention

2025-07-2548:11

17. Keeping clients engaged in an insurance-based group practice

17. Keeping clients engaged in an insurance-based group practice

2025-07-1701:05:37

16. Why over-educating is hurting your client retention rate

16. Why over-educating is hurting your client retention rate

2025-07-0117:43

15. Top 5 myths on succeeding in private practice

15. Top 5 myths on succeeding in private practice

2025-06-2625:49

14. Keys to booking more follow ups

14. Keys to booking more follow ups

2025-06-1017:56

13. Reasons your clients are rescheduling their sessions with you

13. Reasons your clients are rescheduling their sessions with you

2025-05-2923:59

12. Clients ghosting you? Time to fix this.

12. Clients ghosting you? Time to fix this.

2025-05-1520:18

11. The client retention strategy you are probably forgetting about

11. The client retention strategy you are probably forgetting about

2024-10-2124:24

10. Misunderstandings of motivational interviewing and client centred care keeping your clients stuck

10. Misunderstandings of motivational interviewing and client centred care keeping your clients stuck

2024-10-0920:22

9. Can you make a nutrition group coaching program impactful and profitable?

9. Can you make a nutrition group coaching program impactful and profitable?

2024-07-2920:18

8. Meal plans - do they help or hinder client results?

8. Meal plans - do they help or hinder client results?

2024-06-2421:10

7. Structuring initial and follow up sessions for better client retention and results

7. Structuring initial and follow up sessions for better client retention and results

2024-04-2329:13

6. How I reduced my no show rate from 50% to less than 5% in 12 months

6. How I reduced my no show rate from 50% to less than 5% in 12 months

2024-03-2519:30

5. How to reduce client cancellations

5. How to reduce client cancellations

2024-02-1517:58

4. Why follow up consultations feel harder?

4. Why follow up consultations feel harder?

2024-02-1517:22

3. Elevating client readiness to change

3. Elevating client readiness to change

2024-02-1518:05

2. Counselling your clients to meet their 2024 health goals instead of giving up

2. Counselling your clients to meet their 2024 health goals instead of giving up

2024-02-1516:36

1. My story and my 5 Rs to creating a fulfilling and profitable nutrition practice

1. My story and my 5 Rs to creating a fulfilling and profitable nutrition practice

2024-02-1515:55

00:00

00:00

1.0x

6. How I reduced my no show rate from 50% to less than 5% in 12 months

6. How I reduced my no show rate from 50% to less than 5% in 12 months