DiscoverThe Botcast#7 - Craig Pugsley - VUX Series ~ All Things Alexa
#7 - Craig Pugsley - VUX Series ~ All Things Alexa

#7 - Craig Pugsley - VUX Series ~ All Things Alexa

Update: 2018-11-05


Over the next three episodes, we focus specifically on Voice ~ The Botcast VUX Series.

During this episode, we talk to Craig Pugsley, Director and Creative Lead at Studio Flow about what he's learnt working with conversational user interfaces, his time at Just Eat where he created the UK’s very first e-commerce Alexa skill and his VCSW meet-up where he brings together a community of VUX designers, chat engineers and conversational product owners to talk about all things Voice.

We also chat about IFA 2018 in Berlin, Studio Flow's approach to building voice interfaces and what Craig predicts the next 5 years will look like in the world of voice and chat bots.

Remember to use #TheBotcast to share your thoughts, topic ideas and guest suggestions.
In Channel
#14 - How Monmouthshire County Council Are Digitally Transforming Using Chatbots & AI
During this Botcast episode, we talk to Emma Jackson, Digital Programme Manager and Abigail Barton, Communications and Engagement Manager at Monmouthshire County Council. We Build Bots have been working with Monmouthshire County Council to develop their bilingual chatbot; Monty. Monmouthshire welcomed residents to ‘Love Digital’ on Friday, 25th January – St Dwynwen’s Day, the Welsh equivalent of Valentine’s Day – with the launch of Monty which is available 24/7/365 on Monmouthshire’s website – – and via its Facebook messenger service – @MonmouthshireCC. Monty is the first local authority chatbot in Wales and is set to enhance Monmouthshire County Council’s digital experience. During this episode, they share how they have approached their digital transformation strategy, the key challenges they face as a council and how Monty is helping to combat these challenges. We also talk about what challenges they foresee for councils over the coming years and how they think chatbot technology and AI will help with these challenges. Lastly, we ask them what advice they would give to Councils who are wary about chatbot adoption. If you're a council interested in learning more about how chatbot technology could help you save money, increase efficiencies and transform your customer service, book a demo ⇢ or email us at always, we love to hear what you’re enjoying, what you’re not and what you’d like to hear more of so please send your questions/ requests/ feedback to us via the app directly or using #thebotcast on any of our social channels listed below. Twitter - @webuild_botsInstagram - @we_build_botsFacebook - @webuildbotsaiLinkedin - @webuildbots
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#7 - Craig Pugsley - VUX Series ~ All Things Alexa

#7 - Craig Pugsley - VUX Series ~ All Things Alexa