74 - Empowering Employees Through Hyper-Personalization with Harvard Business Publishing's Angela Cheng-Cimini
Description
Your host, Sri Chellappa, talks with the SVP, Talent, and CHRO of Harvard Business Publishing, Angela Cheng-Cimini. Angela shared her extensive knowledge gained from 30 years across various industries, including consumer product goods, professional services, and nonprofits. With her strong background in HR venture advising, Angela brought a wealth of information on the transformative power of personalizing the employee experience to the table.
Angela underscored the significance of understanding and catering to the individual needs of employees. She drew parallels between the personalized experiences offered by giants like Amazon, Netflix, and Spotify, and how such personalization can be mirrored in the workplace to create a tailored employee journey. The demand for hyper-personalization is not just a trend; it's a growing necessity.
Angela highlighted the various dimensions of the employee experience, from recruitment to offboarding, and the importance of personalization at each of these touchpoints. She dispelled the myth that personalization requires advanced technological tools, asserting that organizations already have the data they need to create a more personalized experience for employees.
To learn more about Angela's work, click HERE and HERE.
Think you'd be a great guest on the show? Apply HERE.
Want to learn more about Sri's work at Engagedly? Check out his website at https://engagedly.com/.
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