A Not-So-Secret Agent : How GenAI agents are reshaping the enterprise || סוכן לא כל כך סודי: איך סוכני בינה מלאכותית מעצבים מחדש את הארגון
Update: 2025-09-09
Description
In the 4th episode of Season 2 of Aideation (and the first we ever recorded in English!), TPY Capital’s podcast for GenAI entrepreneurs, we go deep on what “agentic AI” really means, why adoption is still lagging, and the role startups play in the transformation ahead
Joining us is Michael Maoz, SVP of Innovation Strategy at Salesforce.
Michael shares his views from inside one of the world’s leading enterprise software companies - where agentic AI is being explored as the next wave in CRM, customer service, and more.
In this episode:
- What really defines an AI agent (and why it’s different from automation)
- Why over 90% of DIY agent projects fail to scale
- What’s blocking enterprises’ adoption of agents - and what will unblock it
- How data quality became the #1 success factor for agent deployment
- Where agents will break through in CRM and CX
- What Michael would build if he launched a startup today
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