A seven-hour wait for an ambulance: on the pandemic frontline
In Wales right now there are stories of people waiting for hours in agony as ambulances struggle to reach patients.
A backlog in demand for help after months of lockdown, and Covid cases still stubbornly high, the situation is bleak ahead of winter.
And even when ambulances do arrive and take patients to hospital, there are sometimes no beds left inside.
Our Home Affairs correspondent, Andy Davies has been out with one paramedic crew in south Wales as they tried to cope with this unprecedented crisis.