ACMA Faces Scrutiny Over Emergency Phone Warnings
Update: 2025-12-02
Description
ACMA faces criticism for not informing customers about emergency call limitations, following a fatal incident where a TPG customers phone couldnt dial triple zero. ACMA argues telcos are responsible for customer communication, but Liberal Senator Sarah Henderson disagrees. Hundreds of thousands of Samsung phones on Optus and Telstra networks, and all affected Samsung devices on TPG, may be impacted. ACMA is investigating the Sydney death and has two active investigations into potential regulation breaches.
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