AI is here but are we using it the right way?

From lifeless emails to generic marketing, workplaces are jumping on AI to save time. But without a human-first approach, we risk losing trust, connection and credibility.

In this episode of Under the Rug at Work, host Nicole Turnbull sits down with Leanne Shelton, Global AI Coach and CEO of HumanEdge AI Training, to talk about the tension between panic and power in the age of AI.

Leanne knows the impact of AI firsthand. When ChatGPT disrupted her long-standing copywriting business, she pivoted fast. She has since trained thousands of professionals on how to use AI ethically, effectively and with their humanity intact. Her book AI Human Fusion is now guiding leaders around the world to do the same.

We explore the AI productivity trap and what it’s costing workplaces, why over-reliance is eroding human connection, and what a human-first approach really looks like in action. Leanne shares how to train AI tools to reflect your voice, values and context, offers practical tips for staying secure, transparent and ethical, and explains what leaders need to know about the future of AI agents.

This conversation is for anyone navigating the blurred lines between tech and humanity in the workplace. Whether you’re hesitant, hopeful or somewhere in between, Leanne brings clarity, direction and warmth to a rapidly changing space.

Don’t forget to subscribe on Spotify, Apple Podcasts and YouTube and share this episode with someone who's rethinking how they use AI at work.

Want to learn more or get in touch with Leanne?

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