AI Boosts Australian Public Service
Update: 2025-12-08
Description
Australian authorities have successfully intercepted over four hundred kilograms of illegal drugs using an AI model developed by Home Affairs, showcasing the Australian Public Services growing use of AI for community protection. Other departments, like the Australian Plague Locust Commission, are also leveraging AI for predictive tasks. Agencies such as the Department of Finance and IP Australia have implemented AI tools for improved compliance and service delivery. Commissioner Gordon de Brouwer emphasizes AI as a tool for innovation, not stifling it, and stresses the importance of public trust through clear guidelines. Despite concerns about a generational divide, AI case studies involve staff of all ages, with older public servants feeling energized by these new tools. The latest report shows a positive shift in workplace culture, with a growing willingness to experiment and learn, fostering innovation.
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