AI Overload: Zendesk's Autonomous Customer Service Revolution
Update: 2025-10-08
Description
Zendesk just dropped a bombshell: AI that autonomously resolves 80% of customer support issues! Discover how their new suite of AI tools, including an autonomous agent and AI co-pilot, promises to revolutionize customer service, potentially impacting billions of interactions and reshaping roles for support teams worldwide. Is this the end of human-led customer service as we know it?
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