On this episode of BRAVE COMMERCE, Julien Bouzitat, the US General Manager of LaNeige & Innisfree, part of the Amorepacific Group, joins hosts Rachel Tipograph and Sarah Hofstetter to share valuable insights into the evolving landscape of beauty, the significance of strategic partnerships, and the nuanced art of adapting global brands for regional success.

Julien's journey in the beauty industry spans over two decades, beginning with L'Oréal - a rigorous training ground that fostered creativity, analytical thinking, and adaptability. He describes how constant change and growth are the norm at a global beauty giant.

Julien describes the Amorepacific Group’s unique position as a hybrid between a startup and a large corporation. He also emphasizes the group's commitment to research and development, citing it as a key differentiator in an industry flooded with marketing campaigns. He focuses on the importance of strong product formulas and the ability to foster customer loyalty through consistent quality when discussing the core values of Amorepacific.

Julien also elaborates on the challenges faced and overcome in aligning marketing assets with a diverse consumer base. The success story unfolds through trial and error, ultimately establishing the US as the Western hub for content development. Julien credits this adaptability as a crucial factor in the brand's success. He emphasizes the necessity of strong retail partnerships, even in the era of DTC trends. He also shares his perspectives on TikTok Shop's role in reshaping online shopping in the US and highlights the power of influencer marketing.

Julien also addresses talent recruitment and development. He prioritizes clear communication of strategic priorities, talent optimization, and a positive work environment. He also stresses the significance of transparency in influencer marketing and notes the growing trend of consumers seeking personalized and customized reviews tailored to their specific needs. The conversation also touches on the rising prominence of Reddit as a platform for authentic consumer conversations about beauty brands.

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Sources: 1Fortune, August 2023. 2Walmart internal data, January 2023. No endorsement of third-party data sources.

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