Welcome to another episode of Accountants' Success Secrets! In this special Reflections Edition, Philippa Haynes and Mark Lee take a look back at the standout moments from some of their most recent interviews. Together, they chat openly about what resonated with them—both personally and professionally—drawing lessons from the journeys of inspiring accountants and bookkeepers.

This episode dives into the real reasons practitioners start and build their firms, with stories of clarity, resilience, and the all-important power of showing up (even when you’d rather hit snooze). As always, Philippa Haynes and Mark Lee serve up plenty of practical advice—think understanding the true meaning of “know, like, and trust”, the significance of brand and story, and why accountancy is first and foremost a people business.

Whether you’re after encouragement, insights for your own journey, or simply a bit of light-hearted conversation, you’ll find it here. So, grab a cuppa, get comfy, and enjoy the latest reflections from the Accountant Success Secrets team.

The Accountants' Success Secrets is sponsored by Pinnacle Global Group, a trusted outsourcing partner with over 100 clients in the UK and Ireland.

To find out more please visit: www.pinnacleoss.co.uk a part of www.pinnacleglobalgroup.com

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