Appian CEO says he refuses to use AI to screen résumés
Update: 2025-11-04
Description
Appian CEO Matt Calkins warns against over-reliance on AI in hiring, fearing it may miss exceptional candidates who don't fit neatly into algorithms. He emphasizes the importance of human touch in spotting unique talent and potential. Meanwhile, a recent MIT study shows that most businesses aren't seeing significant returns on their AI investments. Appian, however, uses AI to manage daily communication overflow, demonstrating a different, more effective AI application.
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