Ask Us | Email bills are the cheaper way of the future
Description
This week we talk to Nina Weir from Consumer Protection WA, about the switch from paper bills to email billing. With more and more companies encouraging us to ditch paper bills, and some companies now charging customers for the cost of printing and posting a paper bill, it’s time to make the switch. Take a look at any paper bills you’re still getting to see if you’re being charged for them, and for information on how to change over to email billing. There may be some exemptions to those charges for those on various concessions, or who require a paper bill for accessibility, but check with each company for their position. Email billing has convenience and some security benefits for many people, but also the possibility of scammers tricking us with fake bills, so make sure you always check your bills, know what and when you’re due to be billed, and don’t click on links in suspicious looking emails. Listen to our podcast for more information on all of this.
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