BMF 023 : Why You Should Offer Refunds And For How Long
Update: 2014-06-09
Description
-Show Discussion
Today we talk about the reason why you should offer a money back guarantee. We cover how you should offer the guarantee as well as for how long.
When you get here in T your product or your money back you show you believe in your product and you are willing to stand behind it. This is very powerful when it comes to sales.
-The Big Takeaway (Get Fueled Up)
When you offer a refund many times it takes the worry out of the purchase. When you have someone who is on the fence and they are not sure if they want to try your product this allows them to do that with no obligation if it does not work out for them.
Just one unhappy customer can be more damaging to your business than you could imagine. For some reason we like to spread negative things more than positive things.
Scott shares his example, as he said they have spent hundreds if not thousands of dollars at this business. Now he will not return there and has already suggested to others that they may want to bring their business elsewhere. For the little bit that it would have taken to make Scott happy this business would have brought in thousands of dollars in business later. Now it is too late.
-Show Quote
“Be so good they can’t ignore you”
-Time To Fuel Up And Us This Marketing Fuel
Offer some type of return or refund policy. Whatever policy you create make sure it is clear to your customers so there is no confusion or misunderstandings in the future. It’s OK to give a refund do not lose more business on top of it.
-BMF Question
Share your good and bad experiences you have had in the past with refunds and returns.
Leave Your Answer Below!
Please Tell Us What You Think On ITunes
Coming Soon Android
Today we talk about the reason why you should offer a money back guarantee. We cover how you should offer the guarantee as well as for how long.
When you get here in T your product or your money back you show you believe in your product and you are willing to stand behind it. This is very powerful when it comes to sales.
-The Big Takeaway (Get Fueled Up)
When you offer a refund many times it takes the worry out of the purchase. When you have someone who is on the fence and they are not sure if they want to try your product this allows them to do that with no obligation if it does not work out for them.
Just one unhappy customer can be more damaging to your business than you could imagine. For some reason we like to spread negative things more than positive things.
Scott shares his example, as he said they have spent hundreds if not thousands of dollars at this business. Now he will not return there and has already suggested to others that they may want to bring their business elsewhere. For the little bit that it would have taken to make Scott happy this business would have brought in thousands of dollars in business later. Now it is too late.
-Show Quote
“Be so good they can’t ignore you”
-Time To Fuel Up And Us This Marketing Fuel
Offer some type of return or refund policy. Whatever policy you create make sure it is clear to your customers so there is no confusion or misunderstandings in the future. It’s OK to give a refund do not lose more business on top of it.
-BMF Question
Share your good and bad experiences you have had in the past with refunds and returns.
Leave Your Answer Below!
Please Tell Us What You Think On ITunes
Coming Soon Android
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