BNPL: Protecting business and consumer cash-cushions
When it comes to purchasing big-ticket items, our spending options have, traditionally, been pretty limited. Either scrimp and save until we can afford what we want, or borrow the money through a loan or finance agreement and pay even more in interest fees. But thanks to the myriad of terms and conditions and strict eligibility requirements, getting access to these products can be difficult. But a new product has made its way onto the spending scene over the last few years, providing customers with another, much-needed solution - buy now, pay later.
In today’s episode, we’ll be joined by Nathan Hilt, Managing Director and Payments Industry Leader at Protiviti, Amanda McBee, BNPL GTM Solutions Director at Amount, and Mickey Lynch, Product Management Executive at FIS. They’ll be discussing how BNPL is helping both consumers and businesses stay in control of their cash flow, and they’ll reveal how banks, fintechs, and even merchants, are innovating in this space to provide new BNPL products.
We’ll also ask:
- What does the BNPL customer journey look like?
- Which customers have been championing BNPL and how has this payment method been received by different generations?
- How are BNPL products evolving and what kind of innovations are emerging?
- How is BNPL helping businesses when it comes to their cash cushion and customer base?
- Is BNPL here to stay?