Bank of America's AI Push: Boosting Productivity & Revenue
Update: 2025-11-17
Description
Bank of America is investing billions in AI to boost productivity and revenue, with plans to allocate four billion from its tech budget for new capabilities. This investment aims to integrate AI across all business operations, potentially allowing bankers to manage fifty clients instead of fifteen. AI-generated market information in wealth management is also enhancing investment advice. The banks developers have already seen significant productivity gains from AI agents, and this focus on AI is part of their strategic planning for the next three years.
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