Bit Rambusch – Dell Technologies: Leveraging Data-Driven Customer Service | Episode 006

Update: 2020-10-15

Description

Majority of customer service is driven by people and culture, but the technology driving it is just as important. In this episode of the Customer Service Weekly podcast, Bit Rambusch, Vice President, eServices & Knowledge Management of Dell Technologies, shares his knowledge and wisdom in how Dell celebrates Customer Service Week and Ignite CX Celebration all year long.

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Bit Rambusch – Dell Technologies: Leveraging Data-Driven Customer Service | Episode 006

#box-pro-ellipsis-176241808825113{-webkit-line-clamp:2;}Bit Rambusch – Dell Technologies: Leveraging Data-Driven Customer Service | Episode 006

Bit Rambusch – Dell Technologies: Leveraging Data-Driven Customer Service | Episode 006

Jim Rembach

Bit Rambusch – Dell Technologies: Leveraging Data-Driven Customer Service | Episode 006