Breaking up with a client shouldn’t feel like jumping out of a plane with no parachute, but let’s be real, sometimes it totally does. In this episode, Amy and Jack get into the gloriously messy business of saying “thanks, but no thanks” to clients who drain your team, margins, and will to live.

We unpack the emotional hurdles (hi, guilt and cashflow panic), the sneaky red flags you’ve probably been ignoring (late emails, late payments, and way too many “quick questions”), and the legit steps to offboard like the polished pro you are with the a sprinkle of tech thrown in, as always. Whether it’s setting firmer boundaries, scoring clients like you score staff, or finally sending that “we’re not the right fit” email, we’ve got you.

You’ll learn how to:

• Spot energy-zapping red flags early
• Use client KPIs (yes, that’s a thing) to assess fit
• Price for friction, or show them the door, gently
• Handle offboarding like a boss (ethical letters, docs, ledgers, oh my)
• Deal with churn, silent exits, and awkward online reviews with grace and grit

So if you’re ready to protect your peace and kick that chaos to the curb hit play and join us on the next tech adventure. 

And ... for some big poddie news, you have to listen to the end of the episode, I'm not crying ... you are!

AAAAA IS PROUDLY BROUGHT TO YOU BY OUR SPONSORS
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Planet Consulting | We work with firm owners and managers who want to run better businesses and achieve their version of success. We have the experience and knowledge to help you get clear on what that success looks like for you and support and guide you on the journey to achieve it.

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MUSIC
ENTENTE (@ententemusic) | Instagram
PRODUCTION
David Easton (@davidjeasty) | Insta...