Navigating the Phases of Business Growth: Insights from Glenn HayesJoin us in this insightful episode of the Business Insider Secrets podcast as host Andy Hooper interviews Glenn Hayes, Managing Director of Worldwide Logistics Group. With over 20 years of experience in the logistics industry, Glenn shares his incredible journey from apprentice to MD, highlighting the importance of apprenticeships and the skills he gained along the way.In this episode, you'll learn about:Glenn's early aspirations of becoming a fighter pilot and how he found his way into logistics.The significance of apprenticeships in building a successful career.The three P's of business: Process, People, and Phase, and how they contribute to scaling a business.Glenn's insights on recruiting the right people and the importance of attitude and trust in building a strong team.The different phases of business growth and the challenges that come with each stage.The value of having an executive coach and how it can help you navigate the complexities of running a business.Whether you're a budding entrepreneur or an established business owner, this episode is packed with valuable lessons and practical advice to help you grow and succeed. Don't miss out on Glen's wisdom and experience in the world of logistics!00:00:06 Introduction to the Podcast and Guest00:01:00 Glenn's Background and Current Role00:01:53 Glenn's Aspirations as a Child00:02:24 Glenn's Entry into Apprenticeship00:03:13 Overview of the Apprenticeship Program00:04:15 Explanation of Apprenticeships for International Listeners00:05:08 Relevance of Apprenticeship Experience Today00:06:06 The Importance of Apprenticeships in Business00:06:38 Discussion on a Local Island for Sale00:07:10 Glenn's Current Business Operations00:08:09 Role of Managing Director Explained00:08:39 Daily Responsibilities of an MD00:10:17 Introduction to the Three P's: Process, People, Phase00:11:12 Understanding the Process00:13:26 Identifying and Managing Processes00:15:10 The Concept of a Playbook00:18:10 Managing Process Compliance00:20:12 Importance of Accountability Calls00:21:23 The Role of People in Business00:23:22 Recruiting the Right People00:24:38 Keeping Employees Motivated00:26:42 Understanding Different Motivations of Employees00:30:21 Glenn's Involvement in Recruitment00:31:00 Overview of Business Phases00:31:12 Phase One: Startup Phase00:32:06 Phase Two: Growth and Challenges00:33:30 Phase Three: Scaling and Management00:34:54 Phase Four: Working on the Business00:35:16 Educating Oneself Through Business Phases00:37:05 Importance of Recognizing Strengths and Weaknesses00:39:35 The Role of an Executive Coach00:41:12 Benefits of Fresh Perspectives00:44:56 Making Quick Decisions in Business00:47:31 Tips for Navigating Business PhasesSponsored by Expandly: An international management tool that simplifies compliance, logistics, and online sales channels, allowing you to compete on a global scale. Join our STEMS Crew today: https://linktr.ee/andyghooperSubscribe to my channel for more episodes and insights!