My guests for this Episode, Rosanne Raso & Linda Valentino, two of many CNO’s of NYC’s Hospitals, who met the first major onslaught of COVID-19 on the East Coast. We’ve heard a LOT about the incredible efforts of frontline nurses, doctors & essential personnel, but VERY little about the HEROS behind the scenes. On March 29, 2020 Linda received a call from the President & COO of Mount Sinai Hospital telling her to report to Mount Sinai Brooklyn to serve as the hospital’s Incident Commander. Having previously served as the CNO of that site, she knew the hospital and its staff. At that time, 25% of the staff, including the hospital’s President & CNO were out sick with COVID illness. The hospital was the first Ground ZERO in NYC, and she was to lead the hospital out of near collapse, due to the high volume of patients and sick staff. Rosanne Raso tells another gripping story of her role as VP & CNO of NewYork-Presbyterian Hospital/Weill Cornell Medical Center during this time