DiscoverCXChronicles PodcastCXChronicles Podcast 158 with Jonathan Shroyer, Chief Experience Officer at Arise
CXChronicles Podcast 158 with Jonathan Shroyer, Chief Experience Officer at Arise

CXChronicles Podcast 158 with Jonathan Shroyer, Chief Experience Officer at Arise

Update: 2022-02-22
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Hey CX Nation,

In episode #158 of The CXChronicles Podcast we welcomed Jonathan Shroyer, Chief Customer Experience Innovation Officer at Arise (Officium Labs) based in Miramar, FL. 

Arise Virtual Solutions (Officium Labs) has created a disruptive technology platform that connects the world’s biggest brands with a previously untapped network of small business owners and their agents.  This entrepreneurial network of work-from-home Service Partners creates exceptional customer experiences that increase sales, improve loyalty, and speed customer growth. 

The Arise® Platform enables Brands to transform the relationship between their company and their customers through state-of-the-art security, access to Brand advocates, and on-demand flexible capacity to handle sudden or seasonal volume changes.

Listen to Jonathan and Adrian chat through The Four CX Pillars: Team,  Tools, Process & Feedback + share some of the tips & tricks that have worked for Arise  as they've built & grown their business to improve the future of the customer experience & success space.

**Episode #158 Highlight Reel:**

1. Ideas for building your own customer focused business leader career roadmap & goals 
2.  Why CX and CS is one of the paramount revenue engines to grow your business
3.  How the top 100 CX/CS SaaS solutions are constantly evolving & changing for the future
4.  Why third party assessments or CXScorecards can be a game changer for your business
5.   Embrace your customer & employee feedback + fail fast, fail forward & fail openly!

Huge thanks to Jonathan for coming on The CXChronicles Podcast and featuring his team's work and efforts in pushing the customer experience & technology space into the future.

Click here to learn more about Jonathan Shroyer

Click here to learn more about Arise

If you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review. This is the easiest way that we can find new listeners, guests and future customer focused business leaders to tune into our weekly podcast. 

And be sure to grab a copy of our book "The Four CX Pillars To Grow Your Business Now" on Amazon +  check out the CXChronicles Youtube channel with all of our video episodes & customer focused business leader content!

Reach out to CXC at INFO@cxchronicles.com for more information about how we can help your business make customer & employee happiness a habit!

Support the show (https://cxchronicles.com/)
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CXChronicles Podcast 158 with Jonathan Shroyer, Chief Experience Officer at Arise

CXChronicles Podcast 158 with Jonathan Shroyer, Chief Experience Officer at Arise

Adrian Brady-Cesana