DiscoverCXChronicles PodcastCXChronicles Podcast 165 with Aaron Biggs VP of Revenue at Deft
CXChronicles Podcast 165 with Aaron Biggs VP of Revenue at Deft

CXChronicles Podcast 165 with Aaron Biggs VP of Revenue at Deft

Update: 2022-04-11
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Hey CX Nation,

In episode #165 of The CXChronicles Podcast we welcomed Aaron Biggs, Vice President of Revenue at Deft based in Chicago, IL.

The Deft team humanizes technology. By actively listening to their clients, learning and collaborating to develop tailored solutions that perfectly fit their customer needs. Deft also designs, builds, operates, secures, and scales unique technology solutions with a singular purpose: to deftly deliver on the promise of technology for their customers.   

In this episode Aaron and Adrian chat through how Deft tackles The Four CX Pillars: Team,  Tools, Process & Feedback + share some of the tips & tricks that have worked for the team as they've built & grown their customer portfolio & revenue. 

**Episode #165 Highlight Reel:**

1. Building a "Swiss Army Knife" of strategic partners to build and scale your business
2. Creating value-packed information during your discovery calls to attract ICPs 
3.  Calculating the opportunity cost for properly utilizing your existing tech-stack
4.  Building living playbooks that are aligned for your team & customers
5.  Democratize your customer feedback now to grow your business faster!

Huge thanks to Aaron for coming on The CXChronicles Podcast and featuring his team's work and efforts in pushing the IT services and IT consulting space into the future.

Click here to learn more about Aaron Biggs

Click here to learn more about Deft

If you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review. This is the easiest way that we can find new listeners, guests and future customer focused business leaders to tune into our weekly podcast. 

And be sure to grab a copy of our book "The Four CX Pillars To Grow Your Business Now" on Amazon +  check out the CXChronicles Youtube channel with all of our video episodes & customer focused business leader content!

Reach out to CXC at INFO@cxchronicles.com for more information about how we can help your business make customer happiness a habit!

Support the show (https://cxchronicles.com/)
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CXChronicles Podcast 165 with Aaron Biggs VP of Revenue at Deft

CXChronicles Podcast 165 with Aaron Biggs VP of Revenue at Deft

Adrian Brady-Cesana