DiscoverThis Working LifeCan Google teach us empathy?
Can Google teach us empathy?

Can Google teach us empathy?

Update: 2021-02-28
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Founder of Google's Empathy Lab, Danielle Krettek, believes that using empathy at work results in happier staff, and greater productivity.

Minter Dial, author of Heartificial Empathy thinks it might even help you fall in love!

Empathy has become the business world’s new secret sauce – but can it be taught to a chat bot?  



Producer: Maria Tickle
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Can Google teach us empathy?

Can Google teach us empathy?