How do you help people navigate change at work? The success of any change – large or small – comes down to what people feel, think and do. So, understanding and responding to those human needs and voices is indispensable.

In this episode, our host Sarah Abramson talks to Charlotte Bolton, a learning, development and culture consultant and coach, about the human side of transformative change. Charlotte shares insights from her experience leading global L&D initiatives and supporting organisations through mergers and change projects.

Charlotte explores practical ways leaders and teams can create space to listen to perspectives, build trust, and influence decision makers. If you’re managing change in your organisation, or helping others through it, this conversation is all about how to make the journey more human.

We cover:

• Creating psychological safety: Why consistency, honesty, and listening matter. 
• Fight, flight, freeze, or fawn? Understanding emotional responses to change and how they show up at work. 
• The leader’s role: Building habits for self-awareness and regulation to lead others effectively. 
• Influencing at the top: How to speak the language of decision makers and align with strategic priorities. 
• Culture and transformation: How to engage people during mergers and big shifts, and why clarity and role modelling are key. 
• L&D’s contribution: Shifting behaviours and creating space for unlearning and new habits.

Speak to the human is a podcast by Acteon a communication and learning agency that harnesses behavioural insights to help organisations connect with their people and deliver positive change. Find out more at acteoncommunication.com.