Cheap and cheerless – is this hospo’s chance at rebuilding better?
Update: 2022-03-17
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Cheap and cheerless – is this hospo’s chance at rebuilding better? David Williamson, AUT
The hospitality business has been decimated by Covid-19 - probably more than any other. So you’d forgive the sector for cutting its cloth to suit. But when does cutting cloth become cutting corners? AUT’s David Williamson a senior lecturer at AUT University conducted one of the first serious surveys of hospitality workers - and the results are disturbing. 18% of workers we paid below the minimum wage; 22% receive no holiday pay; 16% of workers did not sign an employment agreement; a staggering 81% received no training. Why is the sector such a poor employer and does it matter? And how can it rebuild into a more sustainable industry?
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