S2 E13 Company profile: Corning
Digest
This podcast chronicles Corning Incorporated's journey, emphasizing its innovative approach to glass technology. It begins with an overview of Ireland's business environment and Corning's rich history, tracing its evolution from early glass innovations to its pivotal role in the iPhone's development. The episode features CEO Wendell Weeks, discussing his leadership philosophy and the lessons learned from the dot-com bubble, highlighting a shift towards embracing calculated risks and focusing on maximizing upside potential. A key turning point was a crucial call from Steve Jobs, which pushed Corning to overcome challenges and meet Apple's stringent demands for the iPhone's glass. The podcast details Corning's research and development process, emphasizing its iterative approach, long-term vision, and focus on improving key attributes ("innovation vectors") like strength, thinness, and bendability. The success of Gorilla Glass and ongoing research into bendable glass are discussed, showcasing Corning's commitment to continuous improvement and long-term innovation in material science. The podcast concludes by highlighting valuable lessons for other companies, emphasizing the importance of calculated risk-taking, iterative innovation, and a long-term perspective.
Outlines

Corning's Journey: From Edison to the iPhone
This chapter introduces Ireland's business environment, Corning's history of glass innovation, and the leadership philosophy of CEO Wendell Weeks, highlighting lessons learned from the dot-com bubble and the importance of risk management in driving innovation.

The iPhone and Gorilla Glass: A Partnership Forged in Innovation
This section details Corning's collaboration with Apple on the iPhone, focusing on the challenges of meeting Apple's demanding specifications and the impact of Steve Jobs' feedback on Corning's approach to risk and innovation. The development and success of Gorilla Glass are also discussed.

Innovation Vectors and the Future of Glass
This chapter explores Corning's iterative innovation process, its focus on improving key attributes ("innovation vectors"), and its ongoing research into bendable glass and future applications. It emphasizes Corning's long-term vision and commitment to continuous improvement.
Keywords
Gorilla Glass
Corning's flagship chemically strengthened glass, known for its scratch and damage resistance, used in smartphones and other devices.
Iterative Innovation
Corning's process of continuous improvement through repeated cycles of design, testing, and refinement.
Innovation Vectors
Corning's strategic approach focusing on improving key attributes (strength, thinness, bendability) rather than predicting market trends.
Risk Management in Innovation
Corning's philosophy emphasizing maximizing upside potential rather than solely minimizing downside risk.
Steve Jobs
Apple's CEO whose demanding feedback significantly influenced Corning's approach to the iPhone project.
Wendell Weeks
Corning's CEO whose leadership philosophy and experiences are central to the podcast.
Bendable Glass
Corning's ongoing research into creating flexible glass for future applications.
Apple
Technology company that partnered with Corning on the development of the iPhone's glass.
Q&A
How did Corning's experience with the dot-com bubble shape its approach to risk?
The dot-com crash instilled humility and a shift in risk assessment, focusing on maximizing upside potential rather than solely minimizing losses.
What is Corning's strategy for innovation?
Corning focuses on improving key attributes ("vectors") of its products rather than predicting market trends, using an iterative, long-term approach.
How did Steve Jobs' feedback influence Corning's approach to the iPhone project?
Jobs' blunt feedback spurred a more decisive and confident approach, leading to the iPhone's success.
What are some challenges in developing bendable glass?
Balancing flexibility and durability is a major challenge, requiring compromises in thickness and damage resistance.
What lessons can other companies learn from Corning's success?
Focus on core attributes, build on existing knowledge, embrace calculated risks, and maximize the potential of successful innovations.
Show Notes
The picturesque town of Corning in upstate New York doesn’t look like the site of bleeding-edge innovation. But inventions by a 174-year-old glass company there have changed the modern world, thanks in part to some blunt advice from Steve Jobs.
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